Refund Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
At The Ever After Stories, we want every subscriber to feel the magic of opening their first letter. If for any reason you are not delighted after your first month, you’re covered by our 30-Day Happiness Guarantee.
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If you contact us within 30 days of receiving your first set of letters, we’ll issue a full refund for your first month’s subscription.
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This guarantee applies only to the first month of your initial subscription.
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Prepaid or multi-month plans are also eligible for a refund on the first month only, with the remainder of the subscription continuing as normal.
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Refunds are processed back to your original payment method within 5–10 business days.
We’re confident your family will love the stories, keepsakes, and mailbox magic.
But if the experience isn’t what you hoped, you can try it risk-free for the first month.
For questions or to request a refund, please contact us.
Visit our Terms & Condition and Shipping Policy also.
