Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

At Ever After Stories, your privacy is very important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it.

This Privacy Policy explains how we handle your data when you use our website, subscribe to our services, or interact with us.

1. Information We Collect

When you subscribe or place an order, we may collect:

Your name
Mailing address
Email address
Payment information (processed securely through third-party providers)
Customization details (e.g., recipient name for personalization)

We do not collect more information than is necessary to provide and fulfill your order.

2. How We Use Your Information

We use your information only for the following purposes:

To process and deliver your subscription or order
To personalize your letters or products (where applicable)
To communicate with you about your order or subscription
To improve our website and services

3. Sharing of Information

We respect your trust and will never sell, rent, or trade your personal information to third parties.

We only share your information in limited circumstances:

With trusted service providers (such as payment processors and mailing services) to complete your order.
If required by law, regulation, or legal request.

4. Data Security

We take reasonable precautions to protect your information. Sensitive details such as payment information are handled by secure third-party payment processors and are not stored on our servers.

5. Data Retention

We keep your information only as long as necessary to fulfill your order or maintain your subscription, unless a longer period is required by law.

6. Your Rights

As a Canadian resident, you have the right to:

Access the personal information we hold about you.
Request corrections to your personal information.
Withdraw consent to our use of your information (subject to legal or contractual restrictions).

To exercise these rights, please contact us at: hello@theeverlaststories.com

7. Children’s Privacy

Our children’s stories (The Imagination Letters) require limited personal details (e.g., the child’s first name and fictional characters they invent). These details are provided voluntarily by the parent or guardian. We do not knowingly collect personal information directly from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us.

The Ever After Stories

C/O Strong Ventures Inc.

600-135 Queens Plate Dr.

Etobicoke, ON M9W 6V7